Frequently Asked Questions (FAQ)
The shipping cost is a uniform gross amount of HUF 990 across the entire territory of Hungary, with a value limit up to HUF 10,000. If the value of the product(s) ordered reaches HUF 10,000, shipping is offered free of charge!
In the case of shipping abroad, the price changes depending on the zone.
Zone 1: EUR 10
Zone 2: EUR 16
Zone 3: EUR 18
Usually we deliver ordered product(s) within 5-10 working days from the time the order was placed. However, delivery time is not guaranteed and in certain cases delivery may take more time.
Shipping abroad is only available in the following countries:
1) Zone 1: Slovakia, Slovenia, Austria, the Czech Republic, Romania, Croatia, Poland, Germany, Belgium, the Netherlands, Luxemburg and Bulgaria
2) Zone 2: Denmark, France, Italy, Great Britain and Ireland.
3) Zone 3: Lithuania, Latvia, Spain, Sweden, Estonia, Malta, Greece, Portugal and Finland
Yes, you can! The acceptance of bank cards is facilitated by the OTP Bank SimplePay system for the szigetstore.com Webshop through its secure card acceptance system using SSL protocol. General information about OTP bank card payment (PDF)
Shipping can be arranged not only to home addresses, but also to workplace addresses. If you can only receive the courier at your workplace, give us your workplace address.
All products are invoiced at the price valid at the moment of ordering.
Delivery is made upon prepayment in all cases, you do not have to pay the courier anything.
Please let us know as soon as possible by writing to info@szigetstore.com. For easier identification of the order, please reply to the order confirmation email. In any event, please supply as much information as possible (name, address, order number, article number). All other information will be provided to you by email.
Contact us at info@festivalstore.hu
Should you have any other questions, please do not hesitate to contact us.